How can we help?

You are here: Contact Us and FAQs > Technical FAQs > Setting up an FTP Account

Question

How do I set up an FTP Account?

Answer

To start sending multiple vacancies in one file, contact your Account Manager with the following information about how you would like the account set up. Decide upon:

1. which file type you would like to send, csv, xml or txt

2. who should receive status confirmation emails - provide their name, email address and work phone number

3. whether you would like to receive a status confirmation email showing whether your vacancy upload was been successful, and if not, why it was rejected. You can choose from the following status confirmation types:

  • a. notification of successfully processed vacancies or
  • b. notification of failure to process
    More than one person can receive the confirmation and each person can receive both types.

4. the way you want to send us new vacancies and renew currently published vacancies. Choose to:

  • a. send us all of the vacancies that you would like to see live on Jobsite in each transfer file, including all current live vacancies and any new vacancies. We will add the new vacancies and renew any vacancies in your file that were due to expire on the day you send your file. We will ignore vacancies that are already live on Jobsite.

    Or

  • b. send us only new vacancies and vacancies to be renewed. We will add the new vacancies and renew vacancies included in the file that are already on Jobsite for the number of weeks specified in the vacancy.

5. which Client IDs (accounts) vacancies will be published against. By default this will be all of the authorised users on your contract.

With this information Jobsite will be able to create a FTP account for you to access our FTP server. Your account usually takes 2 hours to create.


Related Questions

If this does not answer your question then contact us.