Intensive Housing Management Officer (ASB & Neighbourhoods)

Websense Recruit
Birmingham, West Midlands, England
£23,345 per annum
12 Jul 2017
09 Aug 2017
Contract Type
Full Time

Intensive Housing Management Officer (ASB & Neighbourhoods)




Salary: £23,345 per annum following successful 6-month probationary period


Permanent - 37.5 hours per week


A leading social housing provider has an exciting opportunity for an Intensive Housing Management Officer (ASB & Neighbourhood) within their office in Birmingham


The role of IHMO (ASB & Neighbourhood) is rewarding and varied, including tasks such as providing housing advice and dealing with anti-social behaviour. You will be an integral part of the housing team and neighbourhood, building good working relationships and gaining knowledge of the whole neighbourhood and not only the housing aspects.



Candidate Requirements:

Some of the key knowledge, skills and behaviours required for this role are:


  • Knowledge of housing legislation and housing management best practice
  • Experience of managing anti-social behaviour (asb) and/or complaint handling
  • Experience in working with vulnerable clients
  • Communicates effectively both verbally and in writing
  • Plans and prioritises effectively. Good time management and organisation skills
  • Uses Information Technology to self-administer and for effective communication


Ideally, you will have:

  • Experience of Anti-Social Behaviour case management, investigations and enforcing tenancy conditions
  • Experience of drafting witness statements and taking legal cases to court
  • Technology to self-administer and for effective communication


If you are the kind of person who can relate to the organisation's values and can help others to help themselves, you'll gain a great deal from this role. In return, you will receive a competitive salary and benefits package.


This post is subject to an Enhanced Disclosure & Barring Service check



Closing Date: Midday, Wednesday 26th July 2017

Shortlisted candidates will be invited to an assessment centre on Tuesday 1st August
Interviews will be held Wednesday 2nd August 2017


How to apply:


Please click the apply button and send us your details.


Important: In order to be considered for this role please include within the first page of your CV a covering letter giving details of how you meet the role criteria.

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